Testimonials

I have been a regular customer of Astro Scientific Centre. The store stocks up a great variety of telescopes and accessories, for the beginner to the more advanced amateur astronomers. I have purchased various types of astronomical telescopes (refractors, Schmidt-Cassegrains and Newtonians ranging in aperture from 3 inches to 9.25 inches), binoculars and astronomical accessories and I have to say that I am very satisfied with the quality of the products. I am also very happy with the after sales service. Any issue is immediately attended to by the counter staff and even personally by the owner Albert Lim himself who is very helpful.

In the middle of 1992, I was working as a project manager in the installation of electronics and observatory equipment in Kuala Lumpur. It was in this project that I came to meet with Mr Albert Lim of Astro Scientific. This is the first time I was to meet up with the Directors and installation team of Astro Scientific of Singapore. They had arrived to start installations of the astronomical telescope. But installations could not begin as the footing for the dome roof was not in accordance to the specifications. The Directors and their fellow installers for the installation went about, with hand tools, correcting the irregularities. The following couple of week showed me that the interest that this group of astronomical equipment supplier were not just to supply and install. They were a group of enthusiasts in the science. The installations were completed in good time with their own blood, sweat and tears with their commitment to the interest in astronomical studies and the equipment involved. Congratulations in your improved undertakings in the course of upgrading your business into the new technologies. With your personal interest and love in the astronomical sciences, I am sure you are only going to succeed in leaps and bounds. The numerous brands that is represented by the company for more than 2.5 decades is proof that this is a trustworthy and reliable company.

I thought I was smart buying a Celestron directly from USA. It came without any warranty as Celestron US units are not authorized for shipment outside of the USA. All support from Celestron factory was null and void. It was a big mistake as the unit failed within the first week upon receipt. I could not get the telescope repaired without having to sent the unit back to the USA. That of course meant instead of a small saving it resulted in a great loss and created a lot of anxiety. Worst still, the unit has no support for life. Since, I found it makes much better sense to make Celestron purchases through Astro Scientific Centre, the staff is helpful and knowledgeable and their products are fully supported with warranty and their after sales are second to none. It turns out to be more economical and I have peace of mind.

The customer service is top notch. I came into the shop today and was promptly served by a staff member. She demonstrated the product patiently and answered all my questions. When I asked for a higher spec. product, she promptly took another model to show me. I was very satisfied with the service and bought the product from them. I would strongly recommend Astro Scientific.

Thank you for your most professional service and prompt attention. This is my 1st experience in purchasing the Kowa Genesis Binoculars from your company and I am confident that you will find many more satisfied customers coming back to you for their requirements.

I bought a C8-SGT at Astro Scientific Centre Pte Ltd. Astro Scientific Centre had these and hundreds of other great telescopes in stock. I took it home, read the manual and was able to assemble it all up the same day. This telescope is MUCH better than my other scopes. With a low power eyepeice, I saw a butterfly so clearly out of my window. But then, I realised the scope was pointed at a building three blocks away ! I later had a problem because of the low Singapore latitude so I brought the mount back to Astro Scientific Centre. The staff patiently explained how to adjust the latitude and position the legs so they don't hit the counter weights. The staff were all friendly and true experts in many fields in astronomy and CCDs etc. After making adjustments as advised, and after a simple 2 star alignment, I was able to easily navigate to any planet or deep space object within viewing range with a push of a button. The tripod kept the telescope rock stable at all times. I will NEVER buy a telescope or binoculars from another camera shop. No matter how attractive, how inexpensive, or how convenient. Staff at Astro Scientific are very knowledgeable and their service level is simply tops. All their products are covered by full factory warranty as they are authorized distributors for everything they carry. I will definitely buy from Astro Scientific Centre Pte Ltd again – I recommend everyone to do so, it’s truly a great and gratifying experience to deal with them.

The service support provided by Astro Scientific is efficient. After sales, whenever I have problems with the equipment, the service support is prompt and solid. The company has been around for a very long time (since 1986) and it has been able to cater to my needs in sustaining my hobby in astronomy.

As an amateur who view astronomical hardware as expensive investments, I feel better if I see the goods before buying. Astro Scientific Center allows that by keeping on hand an extensive, well-stocked inventory. Moreover, the staff are astronomers first and sales people second. They always share with me their own knowledge and experience in telescope-handling and observing whenever I have the pleasure of dropping by.

Very helpful with suggestions. True astronomy enthusiasts.

It is always wise to be a little cautious when dealing with an unknown vendor. From the first go I become more and more confident that I was getting the professional advise I needed and not just being marketed to make a sale. My thanks for this and from your point of view means I will be back for more purchases and also recommend you when I can.

Determined of purchasing a highly sophisticated astronomical setup not available in the country where I am currently living I did my research and approached several dealers in various countries. The response I received from Astro Scientific was refreshingly different and simply unique in its own way. Albert Lim is a passionate and a dedicated customer-oriented specialist who with his professional yet informal and friendly approach took me by the hand through my 101 questions and my complicated order from A-Z. In the process Albert patiently shared his deep knowledge of astrophotography and other astronomical techniques. Astro Scientific takes customer service to a different level. Albert Lim will be your dealer, your professional adviser, astronomy tutor and friend all along.

The service was impeccable. Both Mr. Jeffrey Lim + Carole were most helpful. They are also knowledgeable in astronomy. Keep up the good work. Wish you future success.